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Saima Abdul Razzaq
customer service officer
U Microfinance Bank Limited - Pasroor, Pakistan
Experience
customer service officer
U Microfinance Bank Limited
Feb 2022
- Present
| Pasroor, Pakistan
account opening loan files disburse all data record keeping clearing of inward outward cheques Atm replenish and ATM card issuance gold handling clean note policy administration related work
customer service officer
FINCA Micro Finance Bank Ltd
Jun 2016
- Mar 2020
| Pasroor, Pakistan
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Education
University of the Punjab
Masters,
Bachelors in Commerce,
B.Com
Management and Information Technology
Percentage 65%
2014
Gujranwala Board (BISE Gujranwala)
Intermediate/A-Level,
,
I.C.S
Percentage 47%
2008
Gujranwala Board (BISE Gujranwala)
Non-Matriculation,
Matric in Science
Completed
2006
University of the Punjab
Certification,
B COM
Completed
Skills
Intermediate
Banking
Intermediate
Banking Companies Ordinance
Expert
Building Solid Relationships
Expert
Cash Flow Reporting
Beginner
Committed to Customer Services
Expert
Compliance Reporting
Expert
Database Management
Beginner
eCommerce Account Handling
Expert
Finance Reporting
Expert
Listening to Customers
Expert
Official Tasks Handling
Expert
Quality Control Knitting
Beginner
Relations Management Skills
Expert
Risk Based Testing
Intermediate
Smart Working
Expert
Transaction Experience
Intermediate
Transaction Record Management
Intermediate
المهارات المعدنية
Expert
تقوية العلاقات مع العملاء
Languages
Expert Urdu
Intermediate English